Recursyv
Recursyv AI

Ask your AI. Get the answer from every system at once.

Recursyv AI connects the assistant your organisation has already chosen — Microsoft Copilot, Claude, ChatGPT or Gemini — to your service desk, CRM, RMM, knowledge base and Microsoft 365. One plain-English question, one real-time answer, drawn live from all of them.

LLM-agnosticZero data at restDeployed in hoursCopilot governance aligned
Recursyv AI connecting ConnectWise, HaloITSM, ServiceNow, Autotask and Freshworks to Claude, Gemini, ChatGPT and Microsoft Copilot
The problem with in-app AI

Every vendor now ships a chatbot. Each one can only see its own silo.

Your PSA's assistant knows about tickets. Your CRM's assistant knows about deals. Neither can tell you which clients are generating the most support effort against the smallest contracts — because that answer lives in both systems, and in your RMM and finance tool besides.

Recursyv AI takes a different approach. Instead of adding another assistant, it gives the one you already use enterprise-grade tooling to query multiple applications in your stack. When a user prompts Copilot or ChatGPT, the LLM invokes Recursyv to fetch and correlate live data across ITSM, CRM, RMM, knowledge and productivity systems — and returns a single, business-wide answer.

Reports can be run on demand or scheduled — a Monday-morning service summary, a month-end margin review — with no exports and no spreadsheets.

Tell me all tickets open for more than 24 hours that have an associated client opportunity with a TCV over $10k.
PSA · tickets
CRM · opportunities
Correlated live
7 tickets across 4 clients

Three belong to Meridian Retail Group, where a £48k renewal is in negotiation and two P2 tickets have breached 24 hours. Flagged for the account manager.

I have a meeting with Lato Insurance today. Give me the last 90 days' activity — service, tickets, finance — plus estate changes due in the next 3 months.
ITSM · CRM
Finance · RMM
One answer
Account briefing — Lato Insurance

142 tickets (SLA 97%), two escalations resolved, invoices current, 38 devices reaching end-of-support in Q1. Talking points prepared.

How it works

Simple, secure, managed.

Connect

We connect your applications to Recursyv AI and register it with your AI platform. Managed setup — nothing to install, deployed in hours, with a self-service portal and logs for your admins.

Ask

Your people ask questions in the AI they already use. The LLM calls Recursyv's tools to retrieve exactly the data needed, live, under that user's permissions.

Act

One correlated answer comes back — and where you allow it, the assistant can take action: log time, update a ticket, create a record.

No customer data is stored by Recursyv AI. Every query is processed in real time and encrypted in transit.

Connectors

Your AI platform, your business applications.

Every connector is built and maintained by Recursyv engineers to an exacting standard — not sourced from a community marketplace. New connectors ship monthly.

AI platforms

ClaudeClaudeChatGPTChatGPTGeminiGeminiMicrosoft CopilotMicrosoft Copilot

Connected applications — available now

AutotaskAutotaskConnectWiseConnectWiseHaloITSM / HaloPSAHaloITSM / HaloPSAServiceNowServiceNowJira Service ManagementJira Service ManagementFreshservice / FreshdeskFreshservice / FreshdeskZendeskZendeskIvantiIvantiBMC Remedy / HelixBMC Remedy / HelixTOPdeskTOPdeskHubSpotHubSpotSalesforceSalesforceMicrosoft Dynamics 365Microsoft Dynamics 365Zoho CRMZoho CRMGoHighLevelGoHighLevelDatto RMMDatto RMMNinjaOneNinjaOneN-ableN-ableAteraAteraXeroXeroQuickBooksQuickBooksSageSageKantataKantataIT GlueIT GlueHuduHuduConfluenceConfluenceMicrosoft 365Microsoft 365
Who benefits

From the service desk to the boardroom.

Service desk managers

Real-time ticket visibility, SLA tracking and bulk operations — reassign, reprioritise, close — without building a single report.

Technicians

Log time, create tickets and find resolution history without leaving the AI workspace they already have open.

Account managers

Contract renewals, client health and revenue leakage surfaced through simple questions — before the meeting, not after.

Business leaders

On-demand operational intelligence across every system: margin by client, unbilled work, expiring contracts, team utilisation.

What are our top 5 clients by ticket volume this quarter?
Which contracts expire in the next 90 days?
Show me all unapproved time entries this week.
Reassign all of Tom's open tickets to the general queue.
What's our average resolution time this month vs last?
Schedule a Monday 8am service summary for the leadership team.
Security & governance

Built to Microsoft's Copilot security and governance standard. Works with every LLM.

Enterprise security teams increasingly benchmark AI connectivity against Microsoft's standard for Copilot Studio agents and connectors. Recursyv AI is engineered to align with that model — identity, least privilege, DLP, auditing, data residency — and the same controls apply whichever assistant you connect.

  • Zero data at rest — a real-time bridge; your business data is never stored on our platform
  • Per-user permissions — impersonate each user's own rights in the application, or grant a standard least-privilege, read-only view of company-wide data, or any mix
  • Read by default — write scopes are separate and gated; no destructive or irreversible actions are ever exposed as tools
  • Authenticated through your identity provider — OAuth 2.1 via your Entra ID with per-tool scopes; no shared credential paths
  • Full audit trail — per-call records (tool, tenant, user, timestamp, result) exportable to your SIEM
  • Azure region of your choice — for compliance and data residency requirements; ISO 27001 and Cyber Essentials certified

Admin portal

Self-service management of users, connections and permissions, with query logs your security team can review.

Accepted in enterprise reviews

Recursyv's zero-data-at-rest architecture has passed security review at a global exchange operator, an investment bank and a Fortune 500 manufacturer.

Nothing to install

No agents, no infrastructure, no code on your side. We connect it, you use it — typically live the same day.

Pricing

Simple, per-user pricing. Published, not hidden.

Every user gets access to up to three connected applications from their chosen AI platform. Setup is managed by Recursyv and included. Start with a demo and a free trial on your own environment.

Pricing shown excludes VAT / sales tax and is subject to change. Additional connected applications and multi-tenant MSP arrangements are priced on request.

Recursyv AI
£99 / user / month

or $139 per user per month

  • Access to up to 3 connected applications
  • Works with Copilot, Claude, ChatGPT and Gemini
  • Managed setup, admin portal and logs included
  • New connectors released monthly
  • UK-based support from the engineers who built it
Book a demo & free trial

See it answer a real question about your business.

A 20-minute demo on your own data, followed by a free trial in your environment. No infrastructure, no commitment.